Privacy Policy

Privacy Policy

Last Updated: July 2026

Indiana Child Care Business Alliance Inc. (“ICCBA,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, submit a form, make a payment, register for an event, become a member, download a resource, request information, or communicate with us.

Indiana Child Care Business Alliance Inc. is listed as an active Indiana Domestic Nonprofit Corporation in the business information provided for this project. ICCBA’s broader mission is to support licensed child care businesses and position child care as essential workforce infrastructure for Indiana’s families, employers, communities, and economy.

By using this website or submitting information to ICCBA, you agree to the practices described in this Privacy Policy.

1. Information We Collect

ICCBA may collect information directly from you, automatically through website technology, or from third-party services used to operate our website, forms, payments, communications, and member systems.

Information we may collect includes:

Personal contact information, such as your name, email address, phone number, mailing address, business address, and preferred communication method.

Business and organization information, such as business name, child care center name, job title, number of locations, city, county, website, licensing-related information, membership interest, sponsorship interest, and organizational details.

Membership information, such as application details, membership level, founding member status, payment status, renewal status, event participation, directory preferences, and member communications.

Payment and transaction information, such as payment amount, membership dues, sponsorship payments, event fees, donation details, billing information, transaction status, and limited payment records. Full card details are typically handled by third-party payment processors and are not stored directly by ICCBA.

Event and meeting information, such as registration details, attendance status, scheduling preferences, submitted questions, webinar participation, and meeting requests.

Communication information, such as emails, form submissions, text messages, phone inquiries, survey responses, advocacy requests, feedback, testimonials, and support requests.

Website and device information, such as IP address, browser type, device type, operating system, pages visited, referral source, approximate location, time spent on pages, links clicked, form activity, and other analytics data.

Marketing and advertising information, such as email engagement, ad interactions, campaign source, website behavior, retargeting activity, and communication preferences.

2. How We Collect Information

ICCBA may collect information when you:

Visit or browse our website.

Submit a contact form, membership form, payment form, event form, survey, or resource request.

Join as a member, founding member, sponsor, donor, partner, or supporter.

Register for an event, webinar, meeting, or advocacy session.

Make a payment, donation, contribution, sponsorship payment, or membership payment.

Download a guide, checklist, report, white paper, or other resource.

Subscribe to email, text, or advocacy updates.

Communicate with ICCBA by email, phone, text message, voicemail, direct mail, website chat, or social media.

Interact with our emails, ads, website pages, or online campaigns.

3. How We Use Information

ICCBA may use collected information to:

Respond to inquiries and requests.

Process membership applications and renewals.

Manage member records, dues, benefits, recognition, and communications.

Process payments, donations, sponsorships, event registrations, and transactions.

Send confirmations, receipts, reminders, updates, and administrative messages.

Provide event access, meeting scheduling, webinars, resources, and member materials.

Share advocacy updates, policy alerts, newsletters, announcements, and organizational news.

Improve website performance, user experience, content, resources, and communications.

Measure marketing, outreach, website traffic, and campaign performance.

Maintain internal records, reports, member lists, supporter lists, and payment history.

Recognize members, sponsors, founding members, partners, or supporters where appropriate.

Protect website security, prevent fraud, troubleshoot issues, and enforce our Terms and Conditions.

Comply with legal, tax, accounting, reporting, regulatory, or organizational obligations.

The FTC advises organizations to be clear about privacy practices and to honor the promises made in their privacy policies.

4. Payments, Donations, Membership Dues, and Sponsorships

When you make a payment through our website, your payment may be processed by a third-party payment provider. ICCBA may receive limited transaction information, such as your name, email address, billing details, amount paid, payment status, date, membership level, donation amount, sponsorship amount, or event registration details.

ICCBA does not typically receive or store full credit card numbers. Payment providers may collect and process your payment information according to their own privacy policies, security practices, and terms.

ICCBA may use transaction information to issue receipts, manage memberships, verify payment status, fulfill registrations, maintain accounting records, and comply with legal or tax obligations.

5. Membership, Member Recognition, and Directories

If you become a member, sponsor, founding member, partner, donor, or supporter, ICCBA may collect and maintain information related to your relationship with the organization.

ICCBA may publicly display certain recognition information, such as business name, logo, city, website, membership level, sponsor level, founding member status, or general organizational information, unless you request otherwise in writing.

ICCBA does not sell member lists or personal contact information.

6. Email, Phone, and Text Communications

By submitting your contact information, joining ICCBA, registering for an event, making a payment, requesting a resource, or contacting us, you may receive communications from ICCBA by email, phone, text message, voicemail, direct mail, or other communication channels.

These communications may include membership updates, event reminders, receipts, advocacy alerts, policy updates, newsletters, organizational announcements, resource delivery, and follow-up messages.

You may unsubscribe from marketing emails by using the unsubscribe link provided in the email. You may opt out of text messages by replying STOP or by clearly communicating that you no longer wish to receive text messages.

Commercial text messages generally require consent, and FCC guidance explains that consumers can take steps to stop unwanted robocalls and texts. Transactional or administrative messages may still be sent when necessary to complete a transaction, confirm registration, respond to an inquiry, process membership, or comply with legal obligations.

7. Cookies, Tracking, Analytics, and Advertising

ICCBA may use cookies, pixels, tags, analytics tools, advertising tools, and similar technologies to operate the website, improve user experience, understand website traffic, measure campaign performance, remember preferences, and support marketing or retargeting.

These tools may collect information such as IP address, device type, browser type, pages visited, buttons clicked, form activity, referral source, approximate location, and engagement with emails or advertisements.

You may be able to limit cookies or tracking through your browser settings, device settings, or privacy preferences. Some website features may not function properly if cookies are disabled.

8. Third-Party Services

ICCBA may use third-party services to help operate the website and organization. These may include website hosting, form tools, payment processors, email platforms, text messaging tools, analytics services, advertising platforms, scheduling tools, video meeting platforms, event tools, customer relationship management systems, document storage tools, and security providers.

These third-party providers may process information on ICCBA’s behalf or according to their own privacy policies and terms.

ICCBA is not responsible for the privacy practices, security, content, or policies of third-party websites, platforms, or services.

9. How We Share Information

ICCBA may share information in limited circumstances, including:

With service providers who help operate our website, forms, payments, communications, events, analytics, advertising, security, and member systems.

With payment processors to complete transactions.

With event partners, speakers, or venues when necessary to manage event participation.

With contractors, advisors, consultants, attorneys, accountants, or professional service providers who support ICCBA operations.

With government agencies, regulators, courts, or law enforcement when required by law or necessary to protect legal rights.

With the public for member, sponsor, founding member, or partner recognition, when appropriate.

With your consent or at your direction.

ICCBA does not sell personal information in the ordinary sense of exchanging personal information for money.

10. Data Security

ICCBA takes reasonable steps to protect information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

However, no website, form, payment system, email platform, database, or online service can be guaranteed to be completely secure.

The FTC recommends that organizations understand what personal information they collect, who has access to it, how it moves through the business, and how it is protected.

11. Data Retention

ICCBA may retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including membership management, payment processing, event records, legal compliance, accounting, reporting, dispute resolution, security, organizational history, and advocacy operations.

Retention periods may vary based on the type of information, legal requirements, tax obligations, payment records, membership status, event participation, and organizational needs.

When information is no longer needed, ICCBA may delete, de-identify, archive, or securely retain it as appropriate.

12. Children’s Privacy

ICCBA’s website is intended for adults, child care business owners, operators, employers, policymakers, members, supporters, and other professional or organizational audiences. This website is not directed to children under 13.

ICCBA does not knowingly collect personal information directly from children under 13 through this website. If we become aware that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete it.

COPPA applies to operators of websites or online services directed to children under 13 or that knowingly collect personal information from children under 13.

13. Indiana Privacy and Data Breach Considerations

ICCBA is based in Indiana and may collect information from Indiana residents, members, operators, businesses, and supporters.

Indiana provides privacy and cybersecurity resources for small businesses, nonprofits, and local organizations. Indiana also has a data breach notification law that may require notice to affected individuals and the Attorney General’s office under certain circumstances.

ICCBA will review and respond to data incidents in accordance with applicable laws and organizational responsibilities.

14. Your Privacy Choices

Depending on your relationship with ICCBA and applicable law, you may be able to request that we:

Update or correct your contact information.

Remove you from marketing emails.

Stop sending text messages.

Update your communication preferences.

Review certain information associated with your membership or inquiry.

Remove your business logo or public recognition from ICCBA materials.

Delete certain information where legally and operationally appropriate.

To make a privacy request, contact ICCBA using the contact information listed at the bottom of this page.

15. Do Not Track Signals

Some browsers offer “Do Not Track” signals. Because there is not a single accepted standard for how websites should respond to these signals, ICCBA may not respond to every Do Not Track signal.

You can still manage cookies and tracking through your browser settings, device settings, and privacy tools.

16. External Links

This website may contain links to third-party websites, partner websites, government resources, social media pages, payment pages, event platforms, videos, or external resources.

ICCBA is not responsible for the privacy practices, security, accuracy, content, or policies of external websites or third-party platforms. You should review the privacy policies of any third-party websites you visit.

17. User-Submitted Content, Testimonials, and Stories

If you submit testimonials, member stories, photos, logos, survey responses, comments, feedback, policy concerns, or other content, ICCBA may use that information for organizational, educational, advocacy, reporting, marketing, or communication purposes.

ICCBA may edit, summarize, or format submitted content for clarity, length, or presentation. We will not knowingly publish sensitive personal information without permission.

18. Changes to This Privacy Policy

ICCBA may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

Your continued use of the website after changes are posted means you acknowledge the updated Privacy Policy.

19. Contact Information

Questions about this Privacy Policy or privacy-related requests may be directed to:

Contact: Indiana Child Care Business Alliance Inc.